INOPS DIGITAL LLC
Terms and Condition
Last updated December 2022
Please read the following prior to your use.
Welcome to INOPS DIGITAL LLC.
These Terms and Conditions (“Terms”) govern your access to and use of the INOPS DIGITAL LLC website located at inopservices.com, including its pages, subdomains, forms, chat features, booking systems, digital content, products, and services (collectively, the “Services”).
Throughout these Terms, “INOPS DIGITAL LLC,” “we,” “us,” and “our” refer to INOPS DIGITAL LLC.
The terms “you,” “your,” “User,” “Customer,” and “Client” refer to any individual, business, or organization accessing the Website, communicating with us, purchasing our products or Services, or otherwise using the Services.
By accessing the Website, submitting information through the Website, booking an appointment, purchasing a product or Service, creating an account, or otherwise using the Services, you agree to these Terms and our Privacy Policy.
If you do not agree with these Terms, you should not access or use the Website or Services.
If you accept these Terms on behalf of a company, organization, or other legal entity, you represent and warrant that you have authority to bind that entity to these Terms.
1. ABOUT INOPS DIGITAL LLC
INOPS DIGITAL LLC provides digital solutions and professional services designed to help businesses improve their online presence, marketing, customer communication, lead management, automation, and digital operations.
Our Services may include:
Website Design and Development
Website Redesign
Landing Page Development
Sales Funnel Development
CRM Setup and Optimization
Marketing Automation
AI and Workflow Automation
Lead Management Systems
Email and SMS Automation
Appointment Booking Systems
Digital Marketing
Search Engine Optimization (SEO)
Local SEO
Paid Advertising
Content Creation
Branding and Graphic Design
Integrations
Business Strategy and Consulting
Ongoing Support and Optimization
Related digital and technical services
2. Eligibility and Account Information
You must be at least 18 years old, or the legal age required to enter into a binding contract in your jurisdiction, to purchase our Services.
If an account is required, you agree to provide accurate information and keep your login credentials secure.
You are responsible for activity conducted through your account and should notify us promptly if you suspect unauthorized access.
3. Acceptable Use
You may not use our Website or Services to:
Engage in unlawful, fraudulent, abusive, or deceptive activity
Introduce viruses, malware, or harmful technology
Attempt unauthorized access to systems, accounts, databases, or networks
Interfere with the operation or security of our Services
Collect personal information without authorization
Send spam or unlawful unsolicited communications
Infringe intellectual-property, privacy, or other legal rights
Impersonate another person or organization
Misuse, copy, reverse engineer, or exploit our proprietary systems or Content
We may suspend or terminate access if we reasonably believe these Terms have been violated.
4. Intellectual Property
Unless otherwise stated, the Website, branding, text, graphics, designs, software, templates, processes, workflows, and other Content are owned by or licensed to INOPS DIGITAL LLC.
You may not copy, reproduce, distribute, sell, modify, or commercially use our intellectual property without written permission.
Clients retain ownership of materials they provide to us.
Ownership of project-specific deliverables will be determined by the applicable proposal, service agreement, or statement of work.
INOPS DIGITAL LLC retains ownership of its pre-existing templates, processes, systems, methods, code, frameworks, know-how, and reusable components unless otherwise agreed in writing.
5. Client Responsibilities
Clients are responsible for providing information, materials, access, credentials, approvals, and feedback reasonably necessary to complete a project.
Delays in providing these items may affect the project timeline.
Requests outside the agreed scope may require additional fees, additional time, or a revised agreement.
6. Project Timelines
Project timelines depend on the scope, complexity, required integrations, Client response times, approvals, and third-party platforms.
Unless specifically guaranteed in a signed agreement, project completion dates are estimates.
INOPS DIGITAL LLC is not responsible for delays caused by circumstances outside our reasonable control.
7. Marketing and Performance Results
Digital marketing, SEO, advertising, websites, sales funnels, automation, and related Services involve factors outside our control.
Unless expressly stated in a signed written agreement, INOPS DIGITAL LLC does not guarantee:
Specific sales or revenue
Specific numbers of leads
Search-engine rankings
Advertising profitability
Conversion rates
Website traffic
Return on investment
Specific marketing or business results
Results may vary depending on the Client’s industry, competition, budget, offer, sales process, market conditions, implementation, and other factors.
8. AI and Automation
Some Services may use artificial intelligence, automated workflows, chatbots, or third-party AI technologies.
Automated or AI-generated outputs may occasionally contain errors or incomplete information.
Business-critical information should be reviewed before relying on automated outputs.
Our Website AI assistant may help answer questions, collect information, qualify enquiries, and schedule appointments. However, the AI assistant is not authorized to create binding guarantees regarding pricing, timelines, revenue, refunds, or performance unless separately confirmed by INOPS DIGITAL LLC in writing.
9. Third-Party Services
Our Services may use or integrate with third-party platforms such as:
CRM systems
Hosting providers
Payment processors
Advertising platforms
Email and SMS providers
AI platforms
Social-media platforms
Scheduling systems
Analytics tools
Automation software
We are not responsible for third-party outages, policy changes, pricing changes, account restrictions, service interruptions, or changes to their features or integrations.
Your use of third-party services may also be subject to their own terms and privacy policies.
10. Payments
Pricing and payment requirements will be provided through the applicable proposal, invoice, checkout page, quotation, or service agreement.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
Clients are responsible for applicable charges and approved third-party expenses associated with their projects.
11. Refunds
Unless a different policy is stated in a specific Service Agreement:
Deposits and setup fees are generally non-refundable once work has started.
Payments for completed Services are non-refundable except where required by law.
Digital products are generally non-refundable after delivery or access.
Third-party expenses such as software, advertising spend, domains, hosting, licenses, and platform fees are generally non-refundable.
If a project is cancelled before completion, any remaining balance or refund will depend on work already completed, committed resources, third-party expenses, and the applicable project agreement.
Any rights that cannot legally be waived remain unaffected.
12. Discovery Calls and Appointments
INOPS DIGITAL LLC may offer Discovery Calls, consultations, demonstrations, or other appointments.
Booking an appointment does not create a Client relationship or guarantee that INOPS DIGITAL LLC will accept a project.
Pricing, project scope, timelines, or other commitments discussed during a call must be separately confirmed in writing.
### 13. SMS AND TEXT MESSAGE COMMUNICATIONS
By providing your mobile phone number and expressly opting in to receive text messages from INOPS DIGITAL LLC, you consent to receive SMS and/or MMS communications from us at the mobile number you provided.
Depending on the consent you provide, messages may include:
* Responses to your enquiries
* Appointment confirmations and reminders
* Service-related notifications
* Customer support communications
* Follow-up messages
* Account or project updates
* Information about INOPS DIGITAL LLC services
* Promotional or marketing messages where you have separately consented to receive such messages
Message frequency may vary depending on your interactions with INOPS DIGITAL LLC and the services you request.
Message and data rates may apply. Please contact your wireless carrier if you have questions regarding your text or data plan.
### Opting Out
You may cancel SMS communications at any time by replying STOP to any text message you receive from INOPS DIGITAL LLC.
After you reply STOP, we may send you a final confirmation message confirming that you have been unsubscribed. After that confirmation, you will no longer receive SMS messages from that messaging program unless you opt in again.
If you later wish to receive SMS communications again, you may opt in through one of our approved website forms, booking forms, or other consent methods.
### Help and Support
For assistance with our SMS messaging program, reply HELP to any SMS message from us or contact us at:
Email: [[email protected]](mailto:[email protected])
Website: inopservices.com
### Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
### Consent
Consent to receive marketing text messages is voluntary and is not a condition of purchasing any goods or services from INOPS DIGITAL LLC.
Where applicable, consent to receive marketing messages will be obtained separately from consent to receive non-marketing or service-related communications.
### Privacy
We respect the privacy of your mobile information and SMS consent data. Please review our Privacy Policy for additional information regarding how we collect, use, protect, and disclose personal information:
https://inopservices.com/privacy-policy
14. Privacy
Your use of our Website and Services is also governed by our Privacy Policy.
Privacy Policy:
https://inopservices.com/privacy-policy
Please replace this URL if your actual Privacy Policy is located elsewhere.
15. Copyright and Content
INOPS DIGITAL LLC respects intellectual-property rights.
If you believe material on our Website infringes your copyright, contact us with information identifying:
The copyrighted work
The allegedly infringing material
Where the material appears
Your contact information
Your basis for the complaint
Send copyright enquiries to:
16. Termination
We may suspend or terminate access to our Services if a User:
Violates these Terms
Engages in unlawful or fraudulent activity
Misuses our systems
Infringes third-party rights
Creates a security risk
Fails to make required payments
Termination does not eliminate payment obligations incurred before termination.
17. Disclaimer of Warranties
To the maximum extent permitted by applicable law, our Website and Services are provided “as is” and “as available.”
INOPS DIGITAL LLC does not guarantee that the Website or Services will always be uninterrupted, error-free, secure, or available.
We also do not guarantee specific business, marketing, financial, SEO, advertising, or technical results unless expressly stated in a separate written agreement.
18. Limitation of Liability
To the maximum extent permitted by applicable law, INOPS DIGITAL LLC and its owners, officers, employees, contractors, and agents will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of our Website or Services.
This may include loss of revenue, profits, business opportunities, data, customers, goodwill, or marketing performance.
Nothing in these Terms excludes liability that cannot legally be excluded or limited.
19. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless INOPS DIGITAL LLC and its owners, officers, employees, contractors, and agents from claims, losses, liabilities, damages, or reasonable legal expenses resulting from:
Your misuse of the Services
Your violation of these Terms
Your violation of applicable law
Your violation of third-party rights
Materials or Content you provide to us
20. Governing Law
These Terms will be governed by the laws of the State of New Jersey, without regard to conflict-of-laws principles.
Subject to applicable law, disputes relating to these Terms or Services will be brought before a court of competent jurisdiction in Essex County, New Jersey, or an applicable federal court having jurisdiction over the matter.
21. Changes to These Terms
We may update these Terms periodically.
Updated Terms will be posted on our Website with a revised “Last Updated” date.
Your continued use of the Services after an update constitutes acceptance of the revised Terms.
22. Severability
If any part of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.
23. Entire Agreement
These Terms, together with our Privacy Policy and any applicable proposal, statement of work, invoice, or Service Agreement, constitute the agreement governing your use of our Website and Services.
For Client projects, a separately signed agreement will control where it expressly conflicts with these general Website Terms.
24. Contact Us
For questions, concerns, complaints, or feedback regarding these Terms or our Services, contact:
INOPS DIGITAL LLC
101 Eisenhower Parkway, Suite 300
Roseland, NJ 07068
United States
Website: inopservices.com
Email: [email protected]
By accessing or using the INOPS DIGITAL LLC Website or Services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
SERVICES
COMPANY
LEGAL
Hours:
Mon - Fri: 9 AM - 6 PM
Sat: By Appointment
Copyright 2026. INOPS DIGITAL. All Rights Reserved.